Intended parents starting a program in our clinic usually have a lot of questions. This is only natural since they are embarking on one of the most important journeys of their lives. New Life Mexico is here to provide them with the requested information, and we are always available to answer any questions that may arise- before, during and after the surrogacy program.

Except for all the obvious questions about medical aspects there is also a lot of practical questions that needs to be addressed. One such question, and a very important one at that, is how to communicate with the agency in the best way. It might not be the first thing that comes to mind when you are about to enter a surrogacy program, but this is a factor that should not be overlooked. Proper communication is a vital key to ensure that the entire process runs smoothly and without any misunderstandings or oversights.

The question about communication is of course extra significant for those of our intended parents that come from other countries, and who can not visit our office whenever they seek answers to their questions. But all parents should strive to establish a good and stable way to keep in contact with the representatives of the agency.

Different Ways of Communicating

New Life team members are prepared to handle the communication with the parents in any way that they prefer. These days there are many technical solutions, something that make it possible for us to communicate easily with parents from different places all around the world. It is possible to reach us is via email, telephone, Skype or through a visit to our office. Together with the parents we will decide which mean of communication will work best in their particular situation.

Record Your Communication

Although we are able to have the initial contact with the intended parents in many different ways, we strongly recommend that the communication is put down in writing. One way to achieve this is obviously to interact directly via email. Should that not be the case, and some communication is conducted via other channels, it is always good to confirm the information exchanged in an email.

This is preferred due to documentary reasons. It is always wise to have all the information and everything that has been agreed upon written down. That way it is possible to go back if any information is lost, forgotten or the parents and the agency develop different opinions regarding certain issues. It is also a way to avoid mistakes and misunderstandings- something that should be avoided at any cost during a process as sensitive as an egg donation or a surrogacy.

We are Always Here for Our Intended Parents

Intended parents are welcome to contact us at any time to get information about the progress of the process or to get answers to any questions of medicinal or practical nature. We believe that good communication between all the parties involved in the process is extremely important. With open, transparent and frequent communication we can make sure that the journey to parenthood is the best that it can be.